---
title: Blogtest | Conversational AI
description: Conversational AI | Later
---

# Stay up-to-date on the latest on generative AI for enterprise

Select Category chatbot ChatGPT Conversational AI Generative AI RAG

Posts about:

## Conversational AI

![](https://www.enterprisebot.ai/hubfs/Imported_Blog_Media/a-guide-to-chatbot-1.jpg)

[chatbot,](https://www.enterprisebot.ai/blogtest/tag/chatbot) [Conversational AI](https://www.enterprisebot.ai/blogtest/tag/conversational-ai)

### [A Guide To Calculating Chatbots ROI](https://www.enterprisebot.ai/blogtest/blog/a-guide-to-calculating-chatbots-roi)

Jan 10, 2022 12:00:00 AM

AI [chatbots](https://enterprisebot.ai/products/chatbot/?hsLang=en) are becoming more popular for customer support. Rather than replacing human agents, they are being used to assist them by solving set problems and speeding up resolution time. Additionally, they can improve both customer satisfaction as well as customer support KPIs. The best investment returns and [case studies](https://www.enterprisebot.ai/case-studies?hsLang=en) come from using a platform with built-in knowledge such as Enterprise Bot, instead of building a chatbot from scratch. Below is a guide to calculating chatbots ROI.

[Nikhil Menon](https://www.enterprisebot.ai/blogtest/author/nikhil-menon) 

[Read More](https://www.enterprisebot.ai/blogtest/blog/a-guide-to-calculating-chatbots-roi)

```json
{
  "@context" : "https://schema.org",
  "@id" : "https://www.enterprisebot.ai/#organization",
  "@type" : "Organization",
  "address" : {
    "@type" : "PostalAddress",
    "addressCountry" : "Switzerland",
    "addressLocality" : "Zurich",
    "postalCode" : "8008",
    "streetAddress" : "Dufourstrasse 22"
  },
  "areaServed" : [ "Switzerland", "India", "United Kingdom", "United States", "Europe", "Asia" ],
  "description" : "Enterprise Bot provides enterprise-grade conversational AI, agentic AI, voice bot, chatbot, email automation, and AI-powered contact center automation solutions for businesses across industries.",
  "email" : "info@enterprisebot.ai",
  "founder" : [ {
    "@type" : "Person",
    "jobTitle" : "Co-Founder & Chief Executive Officer",
    "name" : "Pranay Jain"
  }, {
    "@type" : "Person",
    "jobTitle" : "Co-Founder & Chief Growth Officer",
    "name" : "Ravina Mutha"
  }, {
    "@type" : "Person",
    "jobTitle" : "Co-Founder & Chief Technology Officer",
    "name" : "Sandeep Jayasankar"
  } ],
  "knowsAbout" : [ "Conversational AI", "Agentic AI", "Voice Bot", "AI Chatbot", "Email Automation", "Contact Center Automation", "Generative AI", "Customer Experience Automation", "AI Agent Assist", "Knowledge Management" ],
  "knowsLanguage" : [ {
    "@type" : "Language",
    "alternateName" : "en",
    "name" : "English"
  }, {
    "@type" : "Language",
    "alternateName" : "de",
    "name" : "German"
  } ],
  "legalName" : "Enterprise Bot",
  "logo" : "https://www.enterprisebot.ai/hubfs/EB-Color-white.svg",
  "name" : "Enterprise Bot",
  "sameAs" : [ "https://www.linkedin.com/company/enterprise-bot/", "https://x.com/enterprisebot", "https://www.youtube.com/@enterprisebot", "https://www.facebook.com/enterprisebot/" ],
  "taxID" : "CH-170-4014771-4",
  "url" : "https://www.enterprisebot.ai/",
  "vatID" : "CHE-334.071.614 MWST"
}
```

```json
{
  "@context" : "https://schema.org",
  "@id" : "https://www.enterprisebot.ai/hubfs/Imported%20images/logo-color.svg#logo",
  "@type" : "LocalBusiness",
  "address" : {
    "@type" : "PostalAddress",
    "addressCountry" : "CH",
    "addressLocality" : "Zug",
    "postalCode" : "ch-6300",
    "streetAddress" : "Baarerstrasse 135"
  },
  "geo" : {
    "@type" : "GeoCoordinates",
    "latitude" : 47.181339,
    "longitude" : 8.51883
  },
  "image" : "https://www.enterprisebot.ai/hubfs/Imported%20images/logo-color.svg",
  "name" : "Enterprise Bot",
  "openingHoursSpecification" : {
    "@type" : "OpeningHoursSpecification",
    "closes" : "17:00",
    "dayOfWeek" : [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday" ],
    "opens" : "09:00"
  },
  "priceRange" : "$$",
  "sameAs" : [ "https://www.facebook.com/enterprisebot/", "https://in.linkedin.com/company/enterprise-bot", "https://twitter.com/enterprisebot" ],
  "telephone" : "+41779815453",
  "url" : "https://www.enterprisebot.ai/"
}
```