---
title: NS Case Study - AI chatbots for transportation
description: Lets customers ask about ticketing offers, book tickets, receive disruption updates and more via our AI ready to use enterprise grade interface.
---

# TRANSPORTATION

# The NS digital assistant is able to recognize over 100 FAQ’s and performs with an accuracy of 88+%

# NS

 

 

### Get Access to the Case Study

**Take a look at our other Case Studies**

![Group-415](https://www.enterprisebot.ai/hubfs/Imported%20sitepage%20images/Group-415.svg "Group-415")

1.24 times higher leads captured in SWICA with IQ, an AI-powered hybrid insurance chatbot

[ View Case Study ](https://www.enterprisebot.ai/case-study/swica?hsLang=en)

![Group-420](https://www.enterprisebot.ai/hubfs/Imported%20sitepage%20images/Group-420.svg "Group-420")

Sofie routed 23% of all conversations and delivered a response accuracy of over 90%

[ View Case Study ](https://www.enterprisebot.ai/case-study/afterpay?hsLang=en)

![Group 427](https://www.enterprisebot.ai/hubfs/Group%20427.svg "Group 427")

Reduced need for L1 support for Emails by 40% with over 85% accuracy on email classification and routing.

[ View Case Study ](https://www.enterprisebot.ai/case-study/generali-switzerland?hsLang=en)

# Get in touch with us

Whether you want to have a deep dive into best practices and trending AI technologies or you want to get started immediately with the most powerful conversational AI tool in the market, we are here to help.

Request a demo

```json
{
  "@context" : "https://schema.org",
  "@id" : "https://www.enterprisebot.ai/#organization",
  "@type" : "Organization",
  "address" : {
    "@type" : "PostalAddress",
    "addressCountry" : "Switzerland",
    "addressLocality" : "Zurich",
    "postalCode" : "8008",
    "streetAddress" : "Dufourstrasse 22"
  },
  "areaServed" : [ "Switzerland", "India", "United Kingdom", "United States", "Europe", "Asia" ],
  "description" : "Enterprise Bot provides enterprise-grade conversational AI, agentic AI, voice bot, chatbot, email automation, and AI-powered contact center automation solutions for businesses across industries.",
  "email" : "info@enterprisebot.ai",
  "founder" : [ {
    "@type" : "Person",
    "jobTitle" : "Co-Founder & Chief Executive Officer",
    "name" : "Pranay Jain"
  }, {
    "@type" : "Person",
    "jobTitle" : "Co-Founder & Chief Growth Officer",
    "name" : "Ravina Mutha"
  }, {
    "@type" : "Person",
    "jobTitle" : "Co-Founder & Chief Technology Officer",
    "name" : "Sandeep Jayasankar"
  } ],
  "knowsAbout" : [ "Conversational AI", "Agentic AI", "Voice Bot", "AI Chatbot", "Email Automation", "Contact Center Automation", "Generative AI", "Customer Experience Automation", "AI Agent Assist", "Knowledge Management" ],
  "knowsLanguage" : [ {
    "@type" : "Language",
    "alternateName" : "en",
    "name" : "English"
  }, {
    "@type" : "Language",
    "alternateName" : "de",
    "name" : "German"
  } ],
  "legalName" : "Enterprise Bot",
  "logo" : "https://www.enterprisebot.ai/hubfs/EB-Color-white.svg",
  "name" : "Enterprise Bot",
  "sameAs" : [ "https://www.linkedin.com/company/enterprise-bot/", "https://x.com/enterprisebot", "https://www.youtube.com/@enterprisebot", "https://www.facebook.com/enterprisebot/" ],
  "taxID" : "CH-170-4014771-4",
  "url" : "https://www.enterprisebot.ai/",
  "vatID" : "CHE-334.071.614 MWST"
}
```

```json
{
  "@context" : "https://schema.org",
  "@id" : "https://www.enterprisebot.ai/hubfs/Imported%20images/logo-color.svg#logo",
  "@type" : "LocalBusiness",
  "address" : {
    "@type" : "PostalAddress",
    "addressCountry" : "CH",
    "addressLocality" : "Zug",
    "postalCode" : "ch-6300",
    "streetAddress" : "Baarerstrasse 135"
  },
  "geo" : {
    "@type" : "GeoCoordinates",
    "latitude" : 47.181339,
    "longitude" : 8.51883
  },
  "image" : "https://www.enterprisebot.ai/hubfs/Imported%20images/logo-color.svg",
  "name" : "Enterprise Bot",
  "openingHoursSpecification" : {
    "@type" : "OpeningHoursSpecification",
    "closes" : "17:00",
    "dayOfWeek" : [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday" ],
    "opens" : "09:00"
  },
  "priceRange" : "$$",
  "sameAs" : [ "https://www.facebook.com/enterprisebot/", "https://in.linkedin.com/company/enterprise-bot", "https://twitter.com/enterprisebot" ],
  "telephone" : "+41779815453",
  "url" : "https://www.enterprisebot.ai/"
}
```