---
title: Enterprise Bot Case Study-NS
---

![logo-color](https://www.enterprisebot.ai/hubfs/Imported%20images/logo-color.svg "logo-color")

# TRANSPORTATION, NS

# Dutch-speaking bot named Jens that can respond to high contact center requests

## 88%+ accuracy achieved with our AI digital assistant. It was able to recognize over 100 FAQs

![NS](https://www.enterprisebot.ai/hs-fs/hubfs/NS.png?width=105&height=50&name=NS.png "NS")

### Get the Case Study

## **Take a look at our other Case Studies**

![swica-logo-png_large-300x120](https://www.enterprisebot.ai/hs-fs/hubfs/Imported%20sitepage%20images/swica-logo-png_large-300x120.png?width=145&height=58&name=swica-logo-png_large-300x120.png "swica-logo-png_large-300x120")

### 1.24 times higher leads captured in SWICA with IQ, an AI-powered hybrid insurance chatbot

[ View case study ](https://www.enterprisebot.ai/case_study/swica-old?hsLang=en)

![Group-420](https://www.enterprisebot.ai/hubfs/Group-420.svg "Group-420")

### Sofie routed 23% of all conversations and delivered a response accuracy of over 90%

[ View case study ](https://www.enterprisebot.ai/case_study/riverty?hsLang=en)

![generali_logo-1-300x243](https://www.enterprisebot.ai/hs-fs/hubfs/Imported%20sitepage%20images/generali_logo-1-300x243.png?width=72&height=58&name=generali_logo-1-300x243.png "generali_logo-1-300x243")

### Reduced need for Email support by 40% with 85% accuracy on Email classification and routing

[ View case study ](https://www.enterprisebot.ai/case_study/generali?hsLang=en)

# Our Customers Love Us

![g2](https://www.enterprisebot.ai/hs-fs/hubfs/g2.png?width=150&height=46&name=g2.png "g2")

![unnamed (4)](https://www.enterprisebot.ai/hs-fs/hubfs/unnamed%20(4).png?width=80&height=98&name=unnamed%20(4).png "unnamed (4)")

![gpi](https://www.enterprisebot.ai/hs-fs/hubfs/gpi.png?width=202&height=40&name=gpi.png "gpi")

![unnamed (3)](https://www.enterprisebot.ai/hs-fs/hubfs/unnamed%20(3).png?width=100&height=67&name=unnamed%20(3).png "unnamed (3)")

![unnamed (2)](https://www.enterprisebot.ai/hs-fs/hubfs/unnamed%20(2).png?width=300&height=98&name=unnamed%20(2).png "unnamed (2)")

```json
{
  "@context" : "https://schema.org",
  "@id" : "https://www.enterprisebot.ai/#organization",
  "@type" : "Organization",
  "address" : {
    "@type" : "PostalAddress",
    "addressCountry" : "Switzerland",
    "addressLocality" : "Zurich",
    "postalCode" : "8008",
    "streetAddress" : "Dufourstrasse 22"
  },
  "areaServed" : [ "Switzerland", "India", "United Kingdom", "United States", "Europe", "Asia" ],
  "description" : "Enterprise Bot provides enterprise-grade conversational AI, agentic AI, voice bot, chatbot, email automation, and AI-powered contact center automation solutions for businesses across industries.",
  "email" : "info@enterprisebot.ai",
  "founder" : [ {
    "@type" : "Person",
    "jobTitle" : "Co-Founder & Chief Executive Officer",
    "name" : "Pranay Jain"
  }, {
    "@type" : "Person",
    "jobTitle" : "Co-Founder & Chief Growth Officer",
    "name" : "Ravina Mutha"
  }, {
    "@type" : "Person",
    "jobTitle" : "Co-Founder & Chief Technology Officer",
    "name" : "Sandeep Jayasankar"
  } ],
  "knowsAbout" : [ "Conversational AI", "Agentic AI", "Voice Bot", "AI Chatbot", "Email Automation", "Contact Center Automation", "Generative AI", "Customer Experience Automation", "AI Agent Assist", "Knowledge Management" ],
  "knowsLanguage" : [ {
    "@type" : "Language",
    "alternateName" : "en",
    "name" : "English"
  }, {
    "@type" : "Language",
    "alternateName" : "de",
    "name" : "German"
  } ],
  "legalName" : "Enterprise Bot",
  "logo" : "https://www.enterprisebot.ai/hubfs/EB-Color-white.svg",
  "name" : "Enterprise Bot",
  "sameAs" : [ "https://www.linkedin.com/company/enterprise-bot/", "https://x.com/enterprisebot", "https://www.youtube.com/@enterprisebot", "https://www.facebook.com/enterprisebot/" ],
  "taxID" : "CH-170-4014771-4",
  "url" : "https://www.enterprisebot.ai/",
  "vatID" : "CHE-334.071.614 MWST"
}
```

```json
{
  "@context" : "https://schema.org",
  "@id" : "https://www.enterprisebot.ai/hubfs/Imported%20images/logo-color.svg#logo",
  "@type" : "LocalBusiness",
  "address" : {
    "@type" : "PostalAddress",
    "addressCountry" : "CH",
    "addressLocality" : "Zug",
    "postalCode" : "ch-6300",
    "streetAddress" : "Baarerstrasse 135"
  },
  "geo" : {
    "@type" : "GeoCoordinates",
    "latitude" : 47.181339,
    "longitude" : 8.51883
  },
  "image" : "https://www.enterprisebot.ai/hubfs/Imported%20images/logo-color.svg",
  "name" : "Enterprise Bot",
  "openingHoursSpecification" : {
    "@type" : "OpeningHoursSpecification",
    "closes" : "17:00",
    "dayOfWeek" : [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday" ],
    "opens" : "09:00"
  },
  "priceRange" : "$$",
  "sameAs" : [ "https://www.facebook.com/enterprisebot/", "https://in.linkedin.com/company/enterprise-bot", "https://twitter.com/enterprisebot" ],
  "telephone" : "+41779815453",
  "url" : "https://www.enterprisebot.ai/"
}
```