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Deliver real-time visibility and witness results from day 1

LogiAI automates interactions across channels which helps reduce workloads and boost customer satisfaction by 90%.

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Trusted by leading enterprises around the world

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Driven By Logic. Proven By Results

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90% Increase in Savings

By automating workflows and processes using virtual assistants, operational costs are driven down.

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80% Automation of Customer Queries

Reduce the need for human intervention or support for routine customer queries and requests.

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25% Increase in Sales

LogiAI interacts with inbound leads in real-time without delays, which enables you to increase conversion rates.

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15% Increase in CSAT

Intelligent logistics planning and efficient final-mile operations ensure that your customers are always at the core of your business.

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>85% Accuracy

With higher than usual rates of accuracy, LogiAI delivers information and produces better outcomes for your customers.

How is our solution the best answer for your business?

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Deployable within
10 days

Outline

Automated knowledge
base creation and
maintenance

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Easy-to-use Low Code
Engine for Process
Automation

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Works in the language
of your choice

Efficient. Accountable. Agile

Instant Price Quotations

Respond to your customers with personalized price quotations instantly. Our Intelligent Virtual Assistants gather relevant information from customers via Email, Chat or Call to help build an accurate price quote instantaneously. As a logistics provider, you can now convert inbound leads seamlessly.

  • Get real-time quotes for shipments via your preferred channel
  • Help customers find the ideal payment mode
  • Accurate quotations based on defined parameters such as distance, location, weight, dimensions etc.
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24/7 Customer Support

One of the major pain points for a Logistics Provider is the high volume of customer calls and queries across channels. By deploying an AI-powered virtual assistant across the delivery pipeline, customers can receive support and relevant information across website pages, messaging applications or social media platforms.

  • Round the clock customer support across channels and platforms
  • AI Virtual Assistants are multilingual and can interact with a broader customer base
  • Uses contextual analysis to communicate with customers in
    the right tone
  • Capable of handling fluctuating customer calls and query volumes

 

Real-time Shipment Tracking

Customers tend to require regular updates about the status of their deliveries and orders, which can be burdensome for logistics providers. Our AI-powered virtual assistants help agents and customers track shipment orders, delivery times and freight details instantaneously.

  • Provide information about shipments without channel delays
  • Frictionless customer interactions
  • Communicate via Email, Chat or IM.
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Automated Feedback Loop

Customer feedback helps you gain analytical insights into customer journeys and process efficiencies. Our AI-powered virtual assistants interact with customers to collect feedback via an automated feedback loop.

  • Collate feedback onto a centralized system during final-mile operations
  • Analyze data to improve process efficiencies
  • Put your customers at the core of your business

Process Invoices, Payments and Refunds

Consolidating payment channels is important to ensure a seamless transactional pathway for customers. Generate invoices, complete payments and receive refunds instantaneously via our Email, Voice and Chat enabled virtual assistants without any hassles.

  • Immediate invoice generation and clearance
  • Let customers choose the mode/channel of payment
  • Single source of truth for all payment-related information
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By booking a free demo, our team of experts will reach out and run you through how LogiAI can enable faster processes and reduce customer friction.

Deployment Models

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Public or Private Cloud

Choose a leading hosting service such as Amazon or Google or a private cloud setup within your existing hosting infrastructure. Either way, we ensure that the data is encrypted and processed in accordance with compliance regulations.
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On-premise

For further control over your data you may also choose an on-premises solution in which case the AI engine will be deployed onto servers in your on-site infrastructure so that no data leaves your environment.

We are compliant

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Our blogs

Why our customers love us

Enterprise Bot deployed a complete on-premise solution in just 3 months for us. We are happy to say that we have expanded our collaboration to more use cases and countries. Their platform is fast, simple and delivered over 40% of automation within the first month of go live.

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Martin Frick, COO, Generali Switzerland