Enterprise Bot - Blog

Why Voice Bots Are Useful For Industrial Enterprises

Written by Nikhil Menon | Jan 11, 2022 7:16:09 AM

In an industrial setting, workers have to service and maintain different machines whilst working in a risky environment. This is because workers have to be able to deal with the complicated intricacies and details of the machinery, and have a sound understanding of the user manual and guide needed to operate the machinery.

If you are a new worker in an industrial company, chances are you may find your job to be overwhelming initially. This is exacerbated by the inconvenience of having to constantly refer to the instruction manual whilst operating or servicing the machinery, which is not only inefficient but potentially dangerous. Industrial enterprises often work with large and heavy machinery that may have several safety risks. Therefore, it is always best to have both your hands available and to be fully focused on the task at hand. This is when a voice bot can come in handy. Here are some reasons why voice bots for industrial enterprises are a great solution.

Convenience

By having a voice bot system in place, workers can have their hands and eyes free to handle the equipment. If they are unsure of what steps to take or the instructions needed to operate the machinery, they can ask the voice bot in the same way that they would ask a supervisor or colleague, and the voice bot will relay the desired audio content.

By responding with information that the worker needs immediately, the worker can continue working without being interrupted and avoids having to flip through several pages of the manual to find his desired solution. This more traditional method is very time costly and may frustrate the worker. Having the convenience of a voice bot allows the worker to fully devote his time and energy to the task at hand rather than finding a solution.

Safety

The worker can fully utilize his hands and eyes to focus on the current task, this eliminates any distraction, whilst minimizing safety risks. This is especially important in an industrial setting as any instructions are highly specialized and tend to involve equipment repair, operation, or setup. Studies have shown that most workplace accidents occur due to neglect of safety procedures and poor management of space.

Having a voice bot system in place could also help minimize accidents, as the voice bot can regularly remind workers of certain safety precautions and guidelines to adhere to. For example, when operating a machine that contains lethal chemicals, the voice bot could remind the worker to wear gloves, goggles, and protective equipment. Similarly, the voice bot could also remind workers to maintain a safe distance from heavy machinery. These constant reminders will help to foster a safer work environment, as well as remind workers to be more mindful and aware of the potential risks involved in their work.

Training Opportunities

The voice bot can also be used to provide training and assistance to workers. This allows workers to learn how to operate or maintain the machinery, whilst listening to the audio instructions relayed by the voice bot. This frees up supervisors and the higher management to focus their time and energy on more important tasks, thereby making the business process more efficient.