Prompt engineering for enterprise chatbots
LLMs such as GPT-4 are like magic.
Upgrade your contact center and knowledge management with AI. This blog explores cutting-edge strategies to harness the power of Generative AI Automation, transforming your operations into a futuristic hub of customer and employee service excellence.
LLMs such as GPT-4 are like magic.
Engineering a good LLM prompt is a variable process, and it often takes repetition and fine-tuning to get the desired outcome from the model. While there isn’t any definite...
Why it’s not as simple as the hello-world guides make it look
Retrieval-augmented generation (RAG) systems augment an LLM's inherent knowledge with external data such as company knowledge bases, up-to-date web pages, and other data sources...
Businesses are increasingly relying on AI-powered chatbot solutions to streamline operations and customer service. Enterprise chatbots that can be trained on your company's data...
A head-to-head comparison looking at features, ease-of-use, and how to set up a basic RAG and LLM bot on each platform.
Existing AI benchmarks are too academic to easily use in enterprise settings which need more context of enterprise data and LLM's ability to correctly ingest, read, understand and...
Generative AI (GenAI) is poised to catalyze innovation and revolutionize customer experience across all business sectors. The question is not whether you should implement a GenAI...