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Built to speed-up insurance processes and boost customer retention

With an accuracy rate of over 85%, InsurAI is an omnichannel ecosystem that improves CX, reduces agent workloads and streamlines operations.

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Trusted by leading enterprises around the world

Driven By Logic. Proven By Results

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24/7 Availability

Provide round-the-clock support and engage with potential customers across different channels.

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Quick Triage

It takes less than 2 seconds for emails to be dispatched to the right department for immediate action.

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>75% CSAT Score

Improve the overall customer experience by simplifying insurance terms and jargon.


40% Increase in Query Resolution

Reduce the need for L1 support as the virtual assistant delivers accurate information about policies, claims and other requirements.

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>90% Accuracy

The virtual assistant uses Natural Language Processing (NLP) and Contextual Analysis to deliver accurate responses.

How is our solution the best answer for your business?

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Deployable within
10 days


Automated knowledge
base creation and


Easy-to-use Low Code
Engine for Process

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Works in the language
of your choice

Making insurance simpler with the power of Conversational AI

Faster Claims Processing

The time taken to process a regular insurance claim of any kind could take between 14-28 days. The main reason is the extensive documentation and verification required. With InsurAI, you can now efficiently extract relevant information from documents to process an insurance claim faster.

  • Reduces the agent workload
  • Single source of information
  • Expedites the claim process

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Record Incidents in Real-Time

With the help of Voice, Chat and Email assistants, your customers can now record incidents and file for claims in real-time without having to deal with tedious documentation.

  • File a claim in real-time
  • Choose the channel of preference
  • Convenient


Seamless & Contextual Agent Transfer

Our virtual assistants automatically escalate conversations to human agents in the case of a unique situation or requirement. During the hand-off, the virtual assistant provides all the relevant information to the agent in real-time. This eliminates the need for customers to repeat themselves.

  • Reduces customer friction
  • Contextual understanding
  • Multilingual capabilities
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Simplified Customer Interactions

Many people find it hard to navigate through insurance policies because of the complex terms used across documents. To help customers break through the jargon, our AI-powered virtual assistants deliver information 24/7 using simplified words and layman terms.

  • User friendly language
  • 24/7 availability
  • Simplifies complex terms and jargon

Intelligent Onboarding

To reduce the time and effort taken by insurance agents to complete the Quote-to-Cash (QTC) process, we automate the entire QTC pipeline using our AI-powered virtual assistants. Our Bots can prepare policy quotes and directly collect payments without human intervention.

  • Adjust costs based on metrics
  • Deduce Rate of Premium based on available data
  • Reduces customer drop-offs and increases retention
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Personalized Recommendations

The AI insurance assistant understands the customer’s requirements based on a list of metrics such as age, location, cost-effectiveness etc., to ensure they make the right decision. The platform also nudges notifications to create reminders for policy renewals and premium payments via SMS, Email or Mobile Chat applications.

  • Customize policies based on predefined rules
  • Guide customers towards the ideal solution
  • Automate payment and policy renewal reminders

By booking a free demo, our team of experts will reach out and run you through how InsurAI can enable faster processes and reduce customer friction.

Deployment Models

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Public or Private Cloud

Choose a leading hosting service such as Amazon or Google or a private cloud setup within your existing hosting infrastructure. Either way, we ensure that the data is encrypted and processed in accordance with compliance regulations.
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For further control over your data you may also choose an on-premises solution in which case the AI engine will be deployed onto servers in your on-site infrastructure so that no data leaves your environment.

We are compliant


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Why our customers love us

Enterprise Bot deployed a complete on-premise solution in just 3 months for us. We are happy to say that we have expanded our collaboration to more use cases and countries. Their platform is fast, simple and delivered over 40% of automation within the first month of go live.

Martin Frick, COO, Generali Switzerland