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Revolutionize TRAVEL Customer Service with GenAI Automation

TravelAI elevates customer experience with faster, omni-channel resolutions, smarter routing, agent assist, & deeper insights

Travel lady

Powering 1.295 BN journeys annually


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Transform your customer and agent experience

63% Decrease
Average handling time

30% Decrease
Agent case workload

20% Increase
CSAT scores

Provide passengers with immediate access to helpful information and tools with GenAI Automation

Empower seamless door-to-door journeys
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Book tickets & reserve seats
Modify your travel on the go
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Submit refund requests & check case status
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Get real-time delay and disruption updates
Receive tailor-made pricing offers

Get enterprise-ready GenAI Automation built on your enterprise data

Transform customer journeys with Conversational Automation

Make your customer's travel easy with Enterprise Bot's omni-channel solutions coupled with personalized conversational capabilities and smart recommendation flows that provide users with information and product selection help, while giving organizations valuable insights into customer interests.


Personalized responses to product and customer queries without Intents with GenAI Automation

Build travel chatbots from your knowledge base, PDFs or website data without the need for building or maintaining intents using our AIDA (Artificial Intelligence Digital Assistant) chatbot platform, powered by our patent-pending DocBrain technology. Whenever you have a new travel product, the chat or voice bot automatically learns by tracking your data, with no need for additional training. 

ChatGPT + DocBrain

Integrate into core systems for refunds or other workflows 

Enterprise Bot's omni-channel virtual assistants go beyond simple query responses. With our proprietary Blitzico middleware, complex workflows and connections with core systems can be built, allowing the bot to respond to queries AND take action to resolve issues. From providing information to initiating transactions, our chatbots offer a comprehensive solution for business needs. 


Deep insights to help you improve your chatbot experience and automation

We offer in-depth reports to empower you with actionable insights, including conversation analytics, user behavior analysis, sentiment analysis, and performance metrics. With these data sets, you can monitor your chatbot's performance, identify areas for improvement, and optimize the user experience, all while harnessing the full potential of AI-powered automation. Additionally, our data can be connected to your preferred BI tool for comprehensive customer insights.

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"Enterprise Bot helped and guided LNER through the precarious path of launching a new digital contact channel. This is the BOT, or Athena as we christened her at LNER. The EB project team were fully engaged and understood LNER core values and a strong fellowship was forged between the two companies that still is on-going to this day. "

Edward Rowland, Solutions Architect, LNER

Single-brain, omni-channel solution with minimal effort

Our unique solution ensures a consistent and seamless customer experience across all communication channels. You can create your chatbot or voice bot once and deploy it across multiple channels, such as email, messaging, web chat, voice, and social media platforms, without rebuilding the bot for each channel. This approach reduces complexity and costs in developing and maintaining different bots for various channels.


Easily retrain the AI without any coding

Our platform offers a user-friendly interface that lets you retrain the AI without any coding skills. You can adjust the AI's behavior or update it with new data without needing a programming background. Our intuitive interface allows you to modify the AI's training data, fine-tune algorithms, and adjust behavior based on customer feedback and it feeds all this information also into your dashboards. 


Privacy, data security & hosting

Enterprise Bot tools prioritize privacy and data security. Communication is encrypted with AES 256-bit encryption in transmission and rest to keep your data secure. We have SOC2 certification and GDPR compliance, providing added reassurance that your data is secure and compliant. You can also choose between hosting on our cloud service or a complete on-premise solution for maximum data security.


Ready Integrations to Virtually any of your Existing System

gartner peer insights. 4.7-1

Delight. Slash Costs. Boost ROI.

With easy-to-build API integrations and powerful automation


Average accuracy within 12 weeks of implementation

"'Sofie' routed 23% of all conversations and delivered a response accuracy of over 90%."

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Freija Brouwer, Scrum Master, Riverty


Lower total cost of ownership

"We realized ChatGPT has limitations and it would have needed a lot of investment and resources to make it viable. Enterprise Bot gave us an easy enterprise-ready solution that we can trust."

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Pietro Carnevale, CEO HITS (Generali)


Lower average deployment time

"We deployed a chatbot that could converse contextually on our website with no resource effort and in under 4 weeks using DocBrain."


Sri Baradwaj, VP Digital Innovation & Applications, Franciscan Health

Leading Enterprises Trust Enterprise Bot for a Reason


1.24 times higher leads captured in SWICA with IQ, an AI-powered hybrid insurance chatbot.

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'Athena' resolves 88% of all chat conversations in seconds, reducing costs by 75%.


88% accuracy achieved with out AI digital assistant. It was able to recognize over 100 FAQs.

Discover how Enterprise Bot revolutionized customer and employee support for companies like yours

Book a free demo to see how Enterprise Bot + GenAI can transform your user experience

Book a free demo