Rule-Based Vs AI-Based Chatbots: Key Differences
In digital marketing, a rapidly developing trend is the use of chatbots. More than 1.4 billion users around the world have taken advantage of features provided by automated chat....
Upgrade your contact center and knowledge management with AI. This blog explores cutting-edge strategies to harness the power of Generative AI Automation, transforming your operations into a futuristic hub of customer and employee service excellence.
In digital marketing, a rapidly developing trend is the use of chatbots. More than 1.4 billion users around the world have taken advantage of features provided by automated chat....
Generally speaking, companies, services, businesses, brands, etc. now recognize the importance of automating interactions with customers and the value of it. The value points...
What do professional human resource people do? Among other things, they are responsible for interviewing, screening, recruiting, and putting the right individuals into appropriate...
A priority for some time now, banks have been using digital transformation to compete with big companies and even bigger banks. By offering more convenient, faster options for...
Today, most people have heard AI (artificial intelligence) referred to, at the very least. They may not have a complete understanding of it, but they've heard of it. Where AI is...
On a steady but sure basis, AI (artificial intelligence) advancements are transforming the way financial firms interact with customers and how they operate, in general. Where the...
Any number of unique challenges are faced by today's travel industry. This is particularly the case when it comes to selling to/engaging customers across offline and online...
Today, the direction in which companies are moving in is to a more customer-first approach where business strategies are concerned. A business has to establish customer loyalty in...
Currently, there are very few things that aren't involved in the steady move toward a digital world and cutting-edge, high-technology. Over the last few years, the relationship...