Genesys integration of Enterprise Bot Omni-channel AI Installation support (Chatbot, Voicebot, Emailbot and Agent Assist with GenAI)
This guide demonstrates how to set up Enterprise Bot’s omni-channel Agent Assist for chat and voice.
Upgrade your contact center and knowledge management with AI. This blog explores cutting-edge strategies to harness the power of Generative AI Automation, transforming your operations into a futuristic hub of customer and employee service excellence.
This guide demonstrates how to set up Enterprise Bot’s omni-channel Agent Assist for chat and voice.
Should there be heavier regulation for GenAI?
Enterprises today seek to enhance their customer support operations to offer clients a more personalised and efficient experience. While traditional support methods have...
We were all impressed by ChatGPT. The model was amazing at providing answers and surprising us with its human-like conversational ability. But once you tested it a few times, you...
This is how to set up a meta account for Whatsapp (Whatsapp Business)