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CASE STUDIES

Explore our Success Stories

Learn how Enterprise Bot's smart digital solutions have revolutionized customer and employee services for enterprises across industries and borders

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HEALTHCARE

Franciscan Health

A leading American healthcare provider wanted to tackle patient care challenges brought upon by the COVID-19 pandemic.


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FINANCIAL

Riverty, Arvato Finance

23% of all conversations for Riverty are routed through the chatbot ‘Sofie’ with a response accuracy of over 90%.


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INSURANCE

Generali, France

Reduced need for manual routing of Emails by over 75%.


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INSURANCE

Generali, Switzerland

Reduced need for L1 support for Emails by 40% with over 85% accuracy on email classification and routing.


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TRANSPORTATION

LNER

The chatbot ‘Athena’ answers FAQs regarding rail travel with LNER, such as delay repay, ticket changes and seat reservations.


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TRANSPORTATION

NS

The NS digital assistant is able to recognize over 100 FAQ’s and performs with an accuracy of 88+%.


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INSURANCE

SWICA

The chatbot ‘IQ’ provides users with information about SWICA’s insurance policies, coverage, and more, 24/7.

Our solutions and collaboration are loved by customers. But don't take our word for it...
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