Interested to know how we connected the dots for enterprises?
Learn how Enterprise Bot’s smart digital solutions refurbish the customer service for enterprises spread across industries and borders.
Franciscan Health, Healthcare
A leading American healthcare provider was looking for a solution in the market that could help them tackle patient care challenges brought upon by the COVID-19 pandemic.
AfterPay, Arvato Finance
23% of all conversations for AfterPay are routed through the chatbot ‘Sofie’ with a response accuracy of over 90%.
Reduced need for manual routing of Emails by over 75%.
Reduced need for L1 support for Emails by 40% with over 85% accuracy on email classification and routing.
The chatbot ‘Athena’ answers FAQs regarding rail travel with LNER, such as delay repay, ticket changes and seat reservations.
The NS digital assistant is able to recognize over 100 FAQ’s and performs with an accuracy of 88+%.
SIX Payment Services
Bounce rate declined by 6.2%, Average Session Duration increased by 19.2% and clicks on the Contact Page have fallen by 90% since the chatbot was introduced.
The chatbot ‘IQ’ provides users with information about SWICA’s insurance policies, coverage, and more, 24/7.