The Best Swiss-German AI Voice IVR for Your Business
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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

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Trust of leading global companies
Appreciated by customers worldwide
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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.
Switzerland’s Most Accurate IVR with 98% Accuracy
Heidi is more than just a voice bot – she is your personal AI concierge.
Whether in banks, insurance companies, retail or public institutions – Heidi conducts natural, fluent conversations in Swiss-German.
Our IVR solution sets a new standard for precision with 98% accuracy — ensuring your customers are routed to the right department faster and more efficiently.
As Switzerland’s most accurate Swiss-German IVR, it combines cutting-edge AI with intuitive conversation flows to reduce misrouted calls and improve customer satisfaction.
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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.
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Enterprise Bot Sets New Standards For Swiss German Voice Bots
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Enterprise Bot
Powered byAzure
VS
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Google
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Accuracy (based on WER)
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Accuracy (based on MER)
Accuracy in automated
customer identification
Requests automated with our AI in 2024
Reduction in misrouted calls
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Enterprise Bot
Powered byAzure
VS
-
-
Accuracy (based on WER)
-
Accuracy (based on MER)
Accuracy in automated
customer identification
Requests automated with our AI in 2024
Reduction in misrouted calls
-
Enterprise Bot
Powered byAzure
VS
-
-
Accuracy (based on WER)
-
Accuracy (based on MER)
Accuracy in automated
customer identification
Requests automated with our AI in 2024
Reduction in misrouted calls
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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.
Why Heidi? The Swiss Advantage
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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.
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Native Swiss-German
Understanding
Unlike traditional voicebots, Heidi truly understands Swiss-German dialects, ensuring seamless, natural interactions.
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Proven
Performance
Heidi, trusted by Callpoint and Generali Switzerland, processes thousands of calls monthly with high accuracy and efficiency.
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Integration with Leading
Platforms
Heidi seamlessly connects with Genesys, Salesforce, BSI, and other key platforms for a personalized customer experience.
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Next-Gen AI
Solution
Say goodbye to outdated intent-based systems and welcome enterprise-ready GenAI for truly dynamic conversations.
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Omnichannel
Deployment
Heidi works across voice, chat, and email, ensuring a unified customer experience.
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Security &
Compliance
Enterprise-grade security and minimal hallucination risks make Heidi the safest AI choice for your business.

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

Seamless Automation with Agent Assist
Our IVR doesn’t just automate — it empowers your agents.
By intelligently routing customer inquiries and streamlining workflows, our solution ensures your team can focus on complex tasks that require human expertise.
The result? Faster resolutions, improved efficiency, and happier customers.
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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

What Our Client’s Say
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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.




Ready Integrations to virtually any of
your Existing System
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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.
Successful Customers. Measurable Results.
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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.
How Callpoint uses AI to improve the customer experience for teams & customers
A Swiss German AI Agent Assist for Callpoint that automates customer interactions and ensures natural and smooth customer interactions.
60%
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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

José Manuel Taboas
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How “Leonie” improves customer experience and operational efficiency at Generali Switzerland
Generali Switzerland chose Enterprise Bot and implemented Leonie , an AI-powered Swiss German voicebot.
97%
22%
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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.


Luis Bosshard
Director Customer Care Center Non-Life, Generali Schweiz
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Maximum efficiency in record time.
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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.
Trusted by leading global enterprises
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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.
Ready for the future of customer interaction ?
Join leading Swiss companies already using AI. Discover how Heidi can improve your customer service experience.
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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.