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Attending CCW 2027?
Whether you'd like to discuss Voice AI, conversational automation, transcription, or enterprise AI for customer service, we'd be happy to meet you at the next CCW.
Three days of conversations, live AI, and the future of customer service. Enterprise Bot joined thousands of customer service and contact center leaders at CCW Berlin 2026, Europe's leading event for innovative customer dialogue.
24–26 February, 2026| ECC Berlin
Photo Gallery
Over three days, we showcased how enterprise Conversational AI is helping organisations deliver more natural voice experiences, unlock greater value from customer conversations, and build AI that goes far beyond traditional automation.
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What We Showcased
Live demonstrations throughout the event
Throughout the three days, visitors explored how Enterprise Bot helps organisations modernise customer service through one conversational AI platform.
Highlights included:
- Voice-first, multi-channel AI running on a single enterprise platform
- Ultra-low latency Voice AI delivering natural conversations
- AI voice experiences across multiple European languages, including Swiss German
- Hyper-personalised conversations powered by contextual AI
- GenAI-powered conversation intelligence and analytics
- Enterprise-ready deployment with security and scalability built in
- Interactive "Build Your Own AI Voice Agent in 30 Minutes" sessions
Speaker Session | How Transcription Quality Creates Better AI
| Toni Ventura | Head of Sales
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One of the highlights of CCW was our live presentation by Toni Ventura, Head of Sales EMEA, Enterprise Bot, and Gennaro Montanino, Solutions Architect, AXA Switzerland.
Together, they explored why transcription quality has become one of the most important foundations for modern contact centres—and how better transcription improves analytics, automation, compliance, and the value organisations can extract from every customer conversation.
The session sparked valuable discussions around the growing role of high-quality conversational data in enterprise AI deployments.
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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.
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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.
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