See How Enterprises Turn Email Into an AI-Powered CX Channel
Watch the on-demand session with Orange Business and Enterprise Bot to see how AI can reduce manual email handling, support agents with better context, and turn overloaded inboxes into scalable customer service workflows.
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Automate the repetitive work: classify emails, read threads, extract details, and route requests faster.
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Keep agents in control: use Agent Assist to review, edit, and send AI-drafted responses.
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Build the business case: see how email volume, handling time, and automation potential translate into ROI.
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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.
Watch the On-Demand Webinar
Inside the recording
Setting the scene: AI, CX, and the enterprise email problem
Orange Business opens the session with the broader CX context, why enterprises are under pressure to improve speed, consistency, and service quality across channels.
Why email still matters
A practical look at why email continues to be business-critical, especially for complex, documentation-heavy customer interactions.
Email Response Automation in action
Enterprise Bot walks through how ERA supports email triage, classification, extraction, routing, response drafting, and agent review.
Agent Assist and human-in-the-loop automation
See how ERA keeps agents involved at the right moments, helping teams improve efficiency without giving up control.
Case studies and measurable impact
Explore real enterprise examples showing how AI-powered automation is already reducing manual effort and improving customer operations.
ROI model for email automation
Demo walkthrough
Meet the Speakers
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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.
About your Hosts
Enterprise Bot leverages advanced GenAI technology to enhance customer interaction and business processes worldwide. Our solutions improve communication via email, voice, and chat through integration with leading software such as Genesys, BSI, and Salesforce. We serve leading companies in Europe and Asia, including Generali and ÖBB, and guarantee the highest data protection standards.
Enterprise Bot leverages advanced GenAI technology to enhance customer interaction and business processes worldwide. Our solutions improve communication via email, voice, and chat through integration with leading software such as Genesys, BSI, and Salesforce. We serve leading companies in Europe and Asia, including Generali and ÖBB, and guarantee the highest data protection standards.
Heading 1
with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.