Trusted by leading global enterprises. Loved by customers.
Single-brain, omnichannel solution with minimal effort
Experience a Unified Solution: Guarantee a consistent and smooth customer journey across diverse communication channels. Craft your chatbot or voice bot just once, and effortlessly launch it across numerous platforms like messaging, web chat, voice, and social media. Eliminate the need for separate bot builds for each channel, leading to reduced complexity and cost while ensuring a unified and efficient approach to development and maintenance.
Intentless personalized responses with ChatGPT
Harnessing the Power of Generative AI: Leverage our revolutionary Generative AI platform, powered by our patent-pending DocBrain technology and integrated with advanced language models like ChatGPT. Build comprehensive bots directly from your knowledge base, eliminating the requirement for manual intent classification or continuous upkeep. This streamlined approach ensures rapid deployment and optimal resource utilization, making the process efficient and effective.
Integrate into core systems to execute customer requests
Elevate your interactions beyond basic queries with our exclusive Blitzico middleware. Seamlessly construct intricate workflows and establish connections with essential systems like SAP, CRMs, and more. This empowers the AI to gain a comprehensive 360-degree understanding of your customers, enabling end-to-end resolutions that encompass their entire journey.
Deep insights to help you improve your customer support experience and automation
Our AI extends beyond query resolution to offer profound insights that drive your choices forward. Through these datasets, you gain the ability to oversee your bot's performance, pinpoint enhancement opportunities, and fine-tune the user journey. All of this is accomplished while harnessing the complete prowess of AI-driven automation. Furthermore, our data seamlessly integrates with your chosen BI tool, providing a holistic perspective for comprehensive customer insights.
Easily retrain the AI without any coding
Navigate our user-friendly platform, which empowers you to retrain the AI effortlessly, even without coding expertise. Tailor the AI's behavior or infuse it with fresh data, all without the necessity of a programming background. Our intuitive interface facilitates the manipulation of training data, algorithm refinements, and behavior adjustments based on customer insights, all seamlessly integrated into your dashboards for holistic monitoring.
Privacy, Data Security & Hosting
Enterprise Bot tools prioritize privacy and data security. Communication is encrypted with AES 256-bit encryption in transmission and rest to keep your data secure. We have SOC2 certification and GDPR compliance, providing added reassurance that your data is secure and compliant. You can also choose between hosting on our cloud service or a complete on-premise solution for maximum data security.
Delight. Slash Costs. Boost ROI.
With easy-to-build API integrations and powerful automation
92%
Average accuracy within 12 weeks of implementation
"'Sofie' routed 23% of all conversations and delivered a response accuracy of over 90%."
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Freija Brouwer, Scrum Master, Riverty
40%
Lower total cost of ownership
"We realized ChatGPT has limitations and it would have needed a lot of investment and resources to make it viable. Enterprise Bot gave us an easy enterprise-ready solution that we can trust."
Pietro Carnevale, Head of Strategy, Generali
66%
Lower average deployment time
"We deployed a chatbot that could converse contextually on our website with no resource effort and in under 4 weeks using DocBrain."
Sri Baradwaj, VP Digital Innovation & Applications, Franciscan Health
