Why Email Automation Should Be Your First Move in AI-Powered CX

See how AI-led email automation cuts response times, lifts agent workload, and turns your busiest channel into your most scalable one. A practical session with Orange Business and Enterprise Bot on getting AI-powered CX right from day one.

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Reserve your seat

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Why Should You Attend?

1

Email automation: your first step to AI-powered CX

See why email remains the highest-impact channel to kickstart your AI transformation.

2

Cut manual workload, speed up responses

Learn how AI handles repetitive queries faster — with better consistency and quality.

3

Hear from Orange Business and Enterprise Bot experts

Get practical, scalable automation insights from a CX leader and a conversational AI provider.

4

Connect email automation to bigger CX goals

See how it ties into agent assistance, operational efficiency, engagement, and digital transformation.

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

Meet the Speakers

Ravina Mutha
Ravina Mutha

Co-Founder & Chief Growth Officer

Rik McCrossan
Rik McCrossan

Head of Customer Experience

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

Webinar Agenda

14:00 CET
5 mins
Introduction by Orange Business

Orange Business will open the session with context on customer experience priorities, market challenges, and why AI-led automation is becoming important for European enterprises.

14:05
15 minutes
Enterprise Bot Presentation

Enterprise Bot will present how email response automation can act as a practical starting point for AI-powered CX. This section will cover how businesses can automate repetitive email interactions, support agents, improve response times, and create a more scalable customer service model.

14:20
10 minutes
Conversational Panel Discussion

A joint discussion between Orange Business and Enterprise Bot focused on the partnership narrative, real-world challenges, and the role of email automation in broader CX transformation. This should be conversational rather than product-heavy.

14:30
10 minutes
Audience Q&A

The final section will include a few prepared discussion questions along with live questions from the audience.

About your Hosts

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Enterprise Bot leverages advanced GenAI technology to enhance customer interaction and business processes worldwide. Our solutions improve communication via email, voice, and chat through integration with leading software such as Genesys, BSI, and Salesforce. We serve leading companies in Europe and Asia, including Generali and ÖBB, and guarantee the highest data protection standards.

orange_business_master_logo_text_white

Enterprise Bot leverages advanced GenAI technology to enhance customer interaction and business processes worldwide. Our solutions improve communication via email, voice, and chat through integration with leading software such as Genesys, BSI, and Salesforce. We serve leading companies in Europe and Asia, including Generali and ÖBB, and guarantee the highest data protection standards.

Heading 1

with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

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Switzerland
Enterprise Bot GmbH

Dufourstrasse 22,
8008 Zurich, Switzerland

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India
EBOT AI IT Solutions Private Limited

L-148, Bhive Workspace, 5th Main Road, HSR, Layout Sector-6 Bangalore 560102

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United Kingdom
Enterprise Bot Private Limited

42-44, Bishopsgate,
London EC2N 4AH

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United States
Enterprise Bot Inc

8 The Green Ste A
Dover, De 19901