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Bounce rate declined by 6.2%, Average Session Duration increased by 19.2% and clicks on the Contact Page have fallen by 90% since the chatbot was introduced.

SIX Payment Services

 
 

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1.24 times higher leads captured in SWICA with IQ, an AI-powered hybrid insurance chatbot

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Sofie routed 23% of all conversations and delivered a response accuracy of over 90%

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88%+ accuracy achieved with our AI digital assistant. It was able to recognize over 100 FAQs

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