Comparing Enterprise Bot and Cognigy
A head-to-head comparison looking at features, ease-of-use, and how to set up a basic RAG and LLM bot on each platform.
Upgrade your contact center and knowledge management with AI. This blog explores cutting-edge strategies to harness the power of Generative AI Automation, transforming your operations into a futuristic hub of customer and employee service excellence.
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A head-to-head comparison looking at features, ease-of-use, and how to set up a basic RAG and LLM bot on each platform.
Existing AI benchmarks are too academic to easily use in enterprise settings which need more context of enterprise data and LLM's ability to correctly ingest, read, understand and...
Generative AI (GenAI) is poised to catalyze innovation and revolutionize customer experience across all business sectors. The question is not whether you should implement a GenAI...
Explore the benefits of enhancing your Genesys setup with advanced AI-powered features for omni-channel automation, agent assist, and customer self-service.
Learn about the transformative impact of GenAI in email, voice, and chat automation for customer service executives.
Enterprise Bot outperforms Microsoft by 10.5% and Aleph Alpha by 25.4%
This guide demonstrates how to set up Enterprise Bot’s omni-channel Agent Assist for chat and voice.