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Trusted by leading global enterprises. Loved by customers.
Rated 4.9/5 on G2
Triage. Respond. Automate.
With easy-to-build API integrations and powerful automation.
90%
Savings generated by Enterprise Bot
We were able to deploy a healthcare chatbot that could converse contextually on our website with no resource effort and in under 4 weeks using DocBrain.
Sri Baradwaj, Vice President, Digital Innovation & Applications, Franciscan Health
>85%
Automated resolutions
Their platform is fast, simpleand delivered over 40% ofautomation within the first month of go live.
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Martin Frick, COO, Generali
4.9/5
Average satisfaction rating
The chatbot communicates with our potential customers in a very human and friendly way and enriches our website with more knowledge and better usability.
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Bernd Gruber, Head of Business Solutions, SIX
Instant personalised and human like responses via Voice
Implement your chatbot in the language of your preference and start realising ROI from day 1 with DocBrain's website extraction and powerful process automation flows.
AIVA
By Enterprise Bot
Without AIVA + ChatGPT
"Non standardized responses to customers”
“Slow integration, long setup time for basic triage in most voice solutions”
"Number of voice requests keep increasing but resources are not increasing at the same rate!"
"Average time to respond to customers on voice can go upto 5 minutes with a 40% drop rate and becomes worse in peak season"
"High-maintenance & resources draining!"
With AIVA + ChatGPT
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“We started using AIVA + ChatGPT to triage calls and we never looked back.”
"We were able to integrate into Gensys and reduce the time to respond to customers by over 20% with smarter triage and Agent assist using AIVA + ChatGPT"
“We were able to reduce the overall development costs for voice bots by over 30% by using ChatGPT and AIVA for personalised responses.”
"We were able to deploy a fully functioning voice bot in under 6 weeks with Enterprise Bot"
We made it seamless for you to replace your IVR & assist your agents with smarter agent assist & Voice automation with the power of ChatGPT & AIVA.
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Go-live in days by automatically extracting information from your historical calls.
Boost ROI with process automation flows on high frequency requests
No more maintenance costs with the automatic learning from calls, your website and your knowledge bases.
Our AIVA + ChatGPT solution is the first of its kind in the industry, making life easy for your agents with automation and smart agent assist
HASSLE FREE SETUP
Create a virtual assistant with a single click by connecting your historical calls or website URL or knowledge base
You can have a fully operational Voice bot on your Genesys or Avaya systems and requires very low training and maintenance within days. Just one click and your knowledgebase is all it takes for the AI to have the knowledge it needs to get started
Deliver consistent CX across every touchpoint with omnichannel engagement
Deliver better support with intelligent assistants
Amplify lead generation & boost revenue
Connect with your customers anytime, anywhere
No more wasting time looking for subpar solutions. Let us show you how ERA + chatGPT can help you win at CX.
BOOST PRODUCTIVITY
Increase productivity up to 200% on all tasks related to customer relationship conversations.
Enable one person to do the job of an entire team with our AI-Powered Email response automation.
You no longer have to maintain multiple content repositories. The updates made on your existing knowledgebases and website content will be automatically fetched and updated so the AI can respond based on the most recent information
No more complexity from both your Bot building process and its tedious maintenance. Our AI bots are enabled with pre-built integrations, contextual understanding, and smart escalation to live agents on the basis of sentiment analysis.
Increase ticket automation and boost productivity with the low/no code process automation. The no-code process automation platform helps you connect your back-end systems to perform CX enhancing service actions, thereby reducing the repetitive service requests and resolving information fetching queries.
"We were able to deflect 23% of contact ceter activity using Enterprise Bot."
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No more wasting time looking for subpar solutions. Let us show you how we can help you boost productivity.
IMPROVE ROI
Save up to 90% or more on customer service cost.
Automate your customers’ most asked questions using ERA + ChatGPT and save your resources to focus on higher value tasks increasing ROI.
Power your employees with personalised email responses with a single click You can now build your email responding AI in a day and update or maintain the knowledge base automatically without using up your resources - making it smarter than any other solution out there.
"A leading Conversational AI and No/Low Code enterprise automation suite."
By using the Enterprise Bot No/LowCode integration platform, my clients were able to reduce the overall development costs by more than 30%.
No more wasting time looking for subpar solutions. Let us show you how DocBrain can help you slash costs.
DELIGHT YOUR CUSTOMERS
Delight your customers by solving their problems through contextual conversations.
Get up to 250% more topics covered through ERA + ChatGPT as it crawls your entire knowledge base automatically. Solve recurring questions at scale and stop wasting precious time for your team and your customers.
Deliver consistent CX across every touchpoint with omnichannel engagement: Leverage the Power of Conversational AI for end-to-end customer service automation and slash your contact center costs by 50% and more.
Deliver better support with intelligent assistants: Slash your customer service costs, while boosting consumer loyalty with our AI virtual assistant that can understand customer intent, quickly generate information, on any channel, and never goes on vacation.
Connect with your customers anytime, anywhere. Provide real-time assistance to your customers round-the-clock with our AI-powered virtual assistants over any of your customer’s favorite communication channels – Email , Webforms, WhatsApp, Facebook Messenger, Slack, Teams, SMS, and more.
Improved Agent Productivity and Quality of Service: Reduce the time agents spend on manually looking for information. AI-powered bots source and suggest the best answers based on historical data and actionable insights to improve service quality and boost agent productivity. The DocBrain is 100% human-like and intelligent so it can understand and answer most of your customer’s questions in seconds.
No more wasting time looking for subpar solutions. Let us show you how DocBrain can help you delight your customers.
CRM & CORE SYSTEM INTEGRATIONS
Deliver consistent CX across every touchpoint with omnichannel engagement and deep CRM integration
Works with most enterprise CRM's including Salesforce, BSI, .Genesys or even with Outlook directly.
Add human touch to all your conversations with contextual conversations. Automate 60-80% of your routine customer inquiries with ERA and grow your first time resolution rate. by integrating ERA with your CRM and core technologies
Deliver better support with Integrations: Slash your customer service costs, while boosting consumer loyalty with our AI virtual assistant that can understand customer intent, quickly generate information, on any channel, and never goes on vacation.
No more wasting time looking for subpar solutions. Let us show you how DocBrain can help you leverage easy-to-set-up omnichannel integrations.
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