Conversational Bots Will Protect User Data from Sophisticated Attacks
Cyberattacks are on the rise driven by the rapid digitization and 2020 global pandemic. Today’s attacks are not the traditional attacks of the past; over the years they have...
Upgrade your contact center and knowledge management with AI. This blog explores cutting-edge strategies to harness the power of Generative AI Automation, transforming your operations into a futuristic hub of customer and employee service excellence.
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Cyberattacks are on the rise driven by the rapid digitization and 2020 global pandemic. Today’s attacks are not the traditional attacks of the past; over the years they have...
As one of the key trends in innovation, Artificial Intelligence (AI) keeps on acquiring value for contact center agents. Chatbots and voice bots have become essential tools for...
How well do banking enterprises know their customers and why does it even matter?
Just in case you imagine that all chatbots are designed similarly, you’re shockingly off base. Chatbots today come in all shapes...
In the first part of our blog serieswe have centered our focus on various operational challenges banking enterprises...
Bertina:ik heb een gynaecoloog bij mij in de buurt nodig. Hoe boek ik een afspraak?
So, you and your team have worked for months to get your chatbot ready to go to the public (keeping it simple by calling it chatbot but it would also hold true for voice bot or...