Conversations: The Origin Story
How long can you go without talking to someone? No chats, calls or even a DM on social media.
Upgrade your contact center and knowledge management with AI. This blog explores cutting-edge strategies to harness the power of Generative AI Automation, transforming your operations into a futuristic hub of customer and employee service excellence.
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How long can you go without talking to someone? No chats, calls or even a DM on social media.
When chatbots were first introduced, they were rather rudimentary. They came with a set of pre-installed phrases and trigger-words that enabled the Bots to respond with relevant...
If you have ever communicated with “Alexa… ” or “Siri… “, you’ll realize that people are currently very much used to speaking with machines through natural human language....
As the grip of COVID-19 intensifies on an increasingly splintering world and more and more people shelter themselves indoors for work, life, and everything in between, businesses...
AI in healthcare is a fundamental instrument that is transforming patient journeys and reshaping clinical care. Currently, users are playing a more definitive part in their...
For decades, brands have interacted with consumers in a linear fashion unlike omnichannel strategy, having a single type of touchpoint to address their issues. But today, customer...
In today’s digital-first era, organizations have...
At Enterprise Bot, we experiment with novel Conversational AI technologies to transform the way businesses across the globe interact with their customers. One of the exciting...
For a global fintech company, a rising number of queries had the customer support staff bogged down with repetitive requests. They were struggling to effectively address customer...