Enterprise Bot Blog

Chatbots have a digital shelf life and a neglected chatbot could be susceptible to bot rot. Chatbots are not tools that you simply launch and forget about. Because it often serves...

Businesses should consider implementing chatbots as they provide round-the-clock, real-time support for customers. When customers have any queries or problems, they expect to get...

Conversational design is a critical component of chatbots that enables them to have proper conversations and interactions with humans. By applying good conversational design,...

If you are interested in learning more about chatbot technology, you may find yourself constantly searching for the meaning of every terminology discussed by the developer about...

AI chatbots are becoming more popular for customer support. Rather than replacing human agents, they are being used to assist them by solving set problems and speeding up...

Voice bots are virtual intelligence programs that can converse with humans using logic that is predefined. They fuse both AI and NLP (Natural Language Processing) in a manner that...

By localizing chatbots, you’ll be able to communicate with consumers in their preferred language. Research shows that almost sixty percent of foreign clients won’t make purchases...

How long can you go without talking to someone? No chats, calls or even a DM on social media.

When chatbots were first introduced, they were rather rudimentary. They came with a set of pre-installed phrases and trigger-words that enabled the Bots to respond with relevant...